Mobile Phone Purchase Guarantee - What mobile.com.bd Offers to Every Customer
Mobile Phone Purchase Guarantee - What mobile.com.bd Offers to Every Customer
When you buy from mobile.com.bd, you're not just buying a phone - you're getting a comprehensive purchase guarantee that protects your investment. This guide explains every guarantee we offer to our customers.
Our Complete Purchase Guarantee
1. 100% Original Product Guarantee
Every product sold on mobile.com.bd is 100% original, sourced directly from brand distributors. No fakes, no clones, no refurbished phones. We guarantee authenticity or your money back.
2. Official Manufacturer Warranty
All phones come with official manufacturer warranty cards. You can get service at any authorized service center nationwide. We don't sell grey market phones with shop-only warranty.
3. Best Price Guarantee
If you find the same product at a lower price from any authorized seller in Bangladesh, we will match the price. We are confident our prices are the lowest.
4. Free Delivery Guarantee
Free delivery anywhere in Bangladesh. No hidden shipping fees. Dhaka delivery in 1-2 days, outside Dhaka in 2-4 days.
5. Zero Percent EMI Guarantee
Buy now, pay in 3-12 monthly installments with zero percent interest. No hidden charges. Available with all major banks.
6. Cash on Delivery Guarantee
Pay only when you receive your product. No advance payment needed. Inspect the package before paying.
7. 7-Day Return Guarantee
Not satisfied with your purchase? Return within 7 days for a full refund. No questions asked.
8. Authenticity Verification
Every phone has a verifiable IMEI number. You can check authenticity on the manufacturer's official website.
9. Dedicated Customer Support
Our support team is available 7 days a week to answer your questions and resolve issues.
10. Warranty Claim Assistance
We guide you through the warranty claim process if you ever need service at authorized centers.
Guarantee Comparison - mobile.com.bd vs Others
| Guarantee | mobile.com.bd | Other Online Stores | Local Shops | Original Product | 100% Guaranteed | Mixed | Risk of fake | Official Warranty | Yes | Sometimes | No | Best Price | Guaranteed | Not guaranteed | Not guaranteed | Free Delivery | Yes | Sometimes | No | EMI | Zero percent | Limited | No | COD | Yes | Limited | No | Return Policy | 7 days | Usually no | No |
|---|
Samsung Galaxy A16 5G - Full Guarantee
Price: 24,999 BDT
All guarantees apply. Official Samsung warranty included.
realme C85 Pro - Full Guarantee
Price: 22,990 BDT
All guarantees apply. Official realme warranty included.
How to Claim Our Guarantees
Best Price Guarantee Claim
- Find the same product at a lower price from an authorized seller
- Contact our customer support with proof
- We verify and match the price
Return Guarantee Claim
- Contact customer support within 7 days of delivery
- Explain the reason for return
- Return the product (unused, original packaging)
- Get full refund
Warranty Claim Assistance
- Contact our customer support if you have issues with your phone
- We guide you to the nearest authorized service center
- We help with documentation if needed
Why Our Guarantees Matter
- Protects your investment
- Gives you peace of mind
- Ensures you get what you paid for
- Makes after-sales support easy
- Builds long-term trust
? Shop with Complete Guarantee ?
Frequently Asked Questions
Question 1: Is the original product guarantee backed by money-back?
Answer: Yes, if any product is found to be fake, we refund 100% of your money.
Question 2: How do I know the warranty is official?
Answer: Every phone comes with an official manufacturer warranty card. You can verify online.
Question 3: Does the price guarantee apply after purchase?
Answer: Yes, we offer 7-day price protection. If price drops within 7 days, we refund the difference.
Question 4: What if I receive a damaged product?
Answer: Contact us immediately. We will replace it for free.