Used Phone Warranty in Bangladesh – What to Expect When Buying Second-Hand
Used Phone Warranty in Bangladesh – What to Expect When Buying Second-Hand
One of the biggest concerns when buying a used phone in Bangladesh is warranty. Unlike new phones that come with official manufacturer warranties, used phones typically come with limited or no warranty. This guide explains what warranty you can expect when buying a used phone in Bangladesh.
Types of Used Phone Warranty
1. No Warranty (Private Sale)
When buying from an individual on Bikroy, Facebook, or local marketplaces, there is usually no warranty. The phone is sold "as-is" and you assume all risk .
2. Limited Warranty (Shop Sale)
Many second-hand mobile shops offer a limited warranty of 3-7 days. This typically covers:
- Hardware malfunctions
- Screen issues
- Charging port problems
It does NOT cover:
- Physical damage
- Water damage
- Battery degradation
- Software issues
3. Certified Warranty (Platform Sale)
Certified pre-owned platforms offer longer warranties :
- ReCell: 15-day replacement guarantee
- SWAP: Warranty provided
- Pickaboo Exchange: Limited warranty
- mobile.com.bd: Varies by seller
What to Check Before Buying
- Ask about warranty: Always ask before buying.
- Get it in writing: A verbal promise is not enough.
- Check the invoice: Original invoice helps with brand service center support.
- Test thoroughly: Don't rely on warranty – test the phone yourself.
What is Covered by Used Phone Warranty?
| Issue Type | Warranty Coverage | Notes |
|---|---|---|
| Screen failure | ✅ Typically covered | Excluding physical damage |
| Charging port | ✅ Typically covered | Excluding damage |
| Camera failure | ✅ Typically covered | Excluding physical damage |
| Battery health | ❌ Usually not covered | Normal degradation |
| Physical damage | ❌ Not covered | Accidental drops, cracks |
| Water damage | ❌ Not covered | LDI indicator check |
| Software issues | ❌ Usually not covered | Factory reset may help |
How to Handle Used Phone Warranty Claims
- Contact the seller immediately
- Provide proof of purchase (screenshot, invoice)
- Describe the issue clearly
- Follow seller's return/replacement process
- Document everything
Tips to Avoid Warranty Issues
- Buy certified: Certified pre-owned phones come with warranties .
- Test thoroughly: Test all features before paying.
- Ask for a replacement period: Some sellers offer 3-7 days .
- Keep original invoice: Useful for service center support.
- Use trusted platforms: mobile.com.bd offers verified sellers.
Where to Buy Used Phones with Warranty
mobile.com.bd offers a trusted marketplace for used phones in Bangladesh with verified sellers and secure transactions.
Find Your Used Phone with Peace of Mind
Browse the complete used phone marketplace at mobile.com.bd.
